Last updated: August 19, 2025

Team Manager HQ (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using our website, products, or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Business Name: Team Manager HQ
Legal Structure: Sole Proprietor
Address: 43 Viridian Drive, Dartmouth, NS, Canada, B3A 0B6
Email: [email protected]

We are the data controller for the information we collect from you.

2. Information We Collect

We may collect:

Contact details: your name, email address, and other information you provide when signing up for our newsletter, downloading a lead magnet, or contacting us.

Purchase details: billing address, payment information (processed securely by our payment provider, e.g., Stripe — we do not store full payment details).

Technical information: your IP address, browser type, device information, and pages you visit, collected via cookies and similar technologies.

Communication preferences: your consent records for email marketing or other communications.

3. How We Collect Your Information

We collect information when you:

Sign up for a lead magnet or newsletter through our site (via FEA Create).

Purchase a digital product or service.

Interact with our website, which may use cookies and tracking tools like Google Analytics.

4. How We Use Your Information

We use your personal information to:

Provide our products and services to you.

Send newsletters, updates, and marketing communications (with your consent).

Process your payments and manage transactions.

Improve our website and services.

Comply with legal obligations.

5. Sharing Your Information

We may share your information with:

Service providers:

FEA Create – for website hosting, lead magnets, and product delivery.

Stripe – for secure payment processing.

Google Workspace – for email and file storage.

Google Analytics – for website performance and traffic analysis.

Legal authorities, if required by law.

We do not sell your personal information.

6. International Data Transfers

If you are located outside Canada, your information may be transferred to and stored in countries with different data protection laws. We take steps to ensure your data is protected to the standards required by GDPR and other applicable laws.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve your browsing experience.

Analyze site performance.

Deliver relevant marketing.

You can adjust your browser settings to block cookies, but some parts of our site may not function properly.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Withdraw consent for marketing at any time.

Request a copy of the data we hold about you.

Lodge a complaint with a data protection authority.

To exercise these rights, contact us at [email protected].

9. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the “Last updated” date at the top.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:
Team Manager HQ
Email: [email protected]
Address: 43 Viridian Drive, Dartmouth, NS, Canada, B3A 0B6

Terms & Conditions

Last updated: August 19, 2025

These Terms & Conditions (“Terms”) govern your use of the website, products, and services offered by Team Manager HQ (“we,” “our,” or “us”). By accessing our site or purchasing our products, you agree to be bound by these Terms.

1. Who We Are

Business Name: Team Manager HQ
Legal Structure: Sole Proprietor
Address: 43 Viridian Drive, Dartmouth, NS, Canada, B3A 0B6
Email: [email protected]

2. Our Services

We provide digital products, online courses, and related resources designed to support youth sports team managers. All products are intended for personal, non-commercial use unless otherwise stated.

3. Purchases & Payments

All prices are listed in Canadian dollars (CAD) unless otherwise specified.

Payments are processed securely through third-party providers such as Stripe.

You agree to provide accurate billing and contact information when making a purchase.

4. Refund Policy

Digital downloads/templates: All sales are final. No refunds will be issued once the product has been purchased.

Online courses: We offer a 14-day money-back guarantee from the date of purchase, provided you have not:

Completed the course in full, or

Downloaded all course materials.
To request a refund, email us at [email protected] within the 14-day period.

5. Intellectual Property

All content on our website, including text, graphics, videos, and templates, is owned by or licensed to Team Manager HQ and is protected by copyright law.

You may not reproduce, distribute, modify, or resell our content without prior written permission.

6. User Responsibilities

When using our products or website, you agree not to:

Share your account access or login details with others.

Use our products for illegal or unauthorized purposes.

Infringe on the intellectual property rights of Team Manager HQ or third parties.

7. Disclaimers

Our content is for educational and informational purposes only. We do not provide legal, financial, or professional advice.

While we strive for accuracy, we make no guarantees about the completeness, reliability, or suitability of our content for your specific needs.

8. Limitation of Liability

To the fullest extent permitted by law, Team Manager HQ will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

These Terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada. Any disputes will be handled exclusively in the courts of Nova Scotia, Canada.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on our website with the “Last updated” date.

11. Contact Us

For questions about these Terms, contact us at:
Team Manager HQ
Email: [email protected]
Address: 43 Viridian Drive, Dartmouth, NS, Canada, B3A 0B6